Your privacy is our responsibility

1. Definitions and Scope of Application

In this Policy, "jeta7", "we", "our", or "platform" refers to the jeta7 online casino and betting service. "User", "you", or "your" refers to any person who visits and uses this platform.

This Policy applies to:

• all pages of the jeta7 website;
• both registered members and unregistered visitors;
• access from any device (mobile, tablet, desktop).

"Personal information" means any information that can directly or indirectly identify a person — such as name, email address, phone number, financial information, or IP address.

2. What Information We Collect

When you create an account or use services at jeta7, we may collect the following information:

2.1 Information You Provide Directly

• Full name and date of birth;
• Email address and mobile number;
• Residential address;
• National ID card or passport details (for identity verification purposes);
• Financial transaction details — such as information related to bKash, Nagad, Rocket, or bank transfers.

2.2 Automatically Collected Information

• IP address and device type;
• Browser version and operating system;
• Pages visited and session duration;
• Information collected through cookies and similar tracking technologies.

2.3 Information Received from Third Parties

We may receive identity verification information from authorized third parties such as payment processors or fraud prevention agencies. This information is used solely for security and compliance purposes.

3. Purpose of Using Your Information

jeta7 uses your personal information for the following legitimate purposes:

• To create accounts and complete identity verification;
• To process deposits, withdrawals, and other financial transactions;
• To provide customer service and technical support;
• To prevent fraud, money laundering, and unauthorized access;
• To improve platform performance and measure user experience;
• To inform you about relevant promotional content and offers (only with your consent);
• To enforce responsible gambling policies.

4. Data Storage and Security

jeta7 uses industry-standard technical and administrative measures to ensure the security of your information.

4.1 Technical Safeguards

• All data transmission is secured through SSL (Secure Socket Layer) encryption;
• Stored data is kept in encrypted form;
• Firewall and security monitoring systems are in place;
• Regular security audits are conducted.

4.2 Administrative Safeguards

• Only authorized personnel have access to your information;
• Strict role-based access controls are followed for data access;
• All staff receive training on data protection.

4.3 Retention Period

Your information will be retained for as long as your account remains active. Even after account closure, some information may be kept for a specified period as required by legal obligations, financial records, or dispute resolution needs.

5. Data Disclosure and Third Parties

jeta7 may share your information in a limited manner in the following circumstances:

5.1 Service Provider Partners

Information may be shared with service providers related to payment processing (bKash, Nagad, Rocket, bank transfers), identity verification, cybersecurity, or technical infrastructure. These partners work on behalf of jeta7 and are also bound by strict confidentiality obligations.

5.2 Legal Requirements

We may be required to disclose necessary information pursuant to court orders, directives from regulatory authorities, or lawful requests from law enforcement agencies.

5.3 Business Transfers

If there is any change in the ownership or management of jeta7, your information may be transferred to the new operator — however, the terms of this Policy will continue to apply in such cases.

6. Cookie Policy

The jeta7 website uses cookies and similar technologies. Cookies are small data files stored in your browser.

6.1 Types of Cookies We Use

• Essential cookies: Required for login sessions, security, and core functionality;
• Functional cookies: Help remember your language preferences and settings;
• Analytics cookies: Used to understand and improve site usage patterns.

6.2 Cookie Controls

You can disable cookies from your browser settings. However, disabling certain essential cookies may cause some site features to not work properly.

7. Your Rights

As a jeta7 user, you have the following rights:

• Access: The right to know what information we hold about you;
• Right to rectification: The right to request correction of inaccurate or incomplete information;
• Right to erasure: The right to request deletion of your information in certain circumstances;
• Right to object to processing: The right to object to the processing of your information for specific purposes;
• Right to portability: The right to receive your information in a structured, commonly used format;
• Right to withdraw consent: The right to withdraw consent given for marketing communications at any time.

To exercise these rights, contact us at [email protected]. We will process your request within a reasonable time.

8. Protection of Minors

jeta7 is an adult platform. This service is intended only for persons aged 21 or above. We do not knowingly collect information from any minor. If you believe that information about a minor has inadvertently reached us, please notify our support team immediately — we will delete that information without delay.

9. International Data Transfers

jeta7's server and data storage infrastructure may be located in multiple countries. For transfers of information outside Bangladesh, we ensure that the receiving organization follows data protection standards consistent with this Policy. Necessary contractual arrangements are made to ensure the protection of your information.

10. Changes to This Policy

jeta7 reserves the right to update this Privacy Policy at any time. For any significant changes, we will notify you via your registered email or through a notice on the platform. Continued use of the site after changes are made will be considered as your consent to the revised Policy.

The latest effective version will always be available on this page. The date of each version will be noted at the top of the page.

11. Response to Data Breaches

If a security breach occurs and it appears likely to affect your rights or interests, jeta7 will notify you as quickly as possible. We will immediately:

• Begin an investigation into the incident;
• Take necessary steps to limit the damage;
• Notify the relevant authorities as appropriate;
• Strengthen security measures to prevent the same incident from occurring in the future.

12. Contact and Complaints

If you have any questions, concerns, or complaints about this Privacy Policy, please contact our dedicated support team. jeta7 provides assistance 24/7 in both Bengali and English.